AUSTIN, Texas – TMG Consulting today announced it has entered into an agreement with Philadelphia Gas Works (PGW) to advise the utility through its selection of their replacement customer information and billing system (CIS).
As part of the agreement, TMG Consulting will assist PGW, the largest municipally-owned gas utility in the U.S., with the procurement of a customer information and billing system (CIS), mobile workforce management (MWM) system, and a digital customer self-service portal, and the associated system integrator. The new CIS solution will replace PGW’s legacy system.
“This project plays into what we are seeing in the industry. In the last five years we’ve seen dramatic changes to what might be considered a ’traditional‘ project: heightened focus on information availability through increased integration and analytical reporting, intensifying pressure from utilities’ customers to provide contemporary channels of communication, utilities now leveraging the wave of smart grid implementations, and the emerging potential of cloud-based computing,” said Tim Almond, President, TMG Consulting.
About TMG Consulting
TMG Consulting is the leading provider of comprehensive consulting and research services that support the lifecycle of utility enterprise IT and edge systems.
Since 1992, more than 275 utility companies have trusted us with planning, justification, acquisition, implementation, and support for mission-critical projects. Visit www.tmgconsulting.com for more information.