Milestone Utility Services

  • MUSI_LOGO_White-Jpeg

Solution Provider Category: Advanced Metering Infrastructure ( AMI ), Customer Information System ( CIS ), Customer Resource Management ( CRM ), Managed Services, Mobile Apps, Mobile Data, System Integration, and Website AppsSolution Provider Tags: and customer engagement mobile and web portal, application development, business process optimizations, CIS extender, customer engagement, data migration projects, end-to-end CIS upgrades/replacements, mobile, portal, and technology upgrades

Company Bio
Company Bio
General Info
  • Milestone Utility Services (Milestone) is an experienced utility billing and customer information systems (CIS) professional services and customer engagement solutions provider.

    We are seasoned technical, functional and financial experts helping electric, gas and water utilities nationwide complete end-to-end CIS upgrades, data migration projects, business process optimizations, application development, technology upgrades, and other solution delivery services since 2002.

    Fast forward to 2013 when we deployed our proprietary web-based solutions, including Milestone ePortal, a single sign-on customer self-service portal and mobile app.


    • Gain access to a team of 60+ seasoned utility experts, including our well-respected 3 partners
    • Execute best practices involved with multi-service utility clients; Milestone’s clients consists of 30,000-meter publically-owned municipalities to 3 million-meter IOUs nationwide
    • Benefit from working side-by-side with a trusted Oracle, Banner, SAP, Harris, and legacy CIS professional services & solution provider
    • Rest assured with our US-based development and focus on customer data security
    • Have confidence in a company with a solid revenue base, no litigation, and low operating costs
  • Headquarter Locations: Plantation, FL
    Utility Type Supported:
    • IOU
    • Muni
    • Co-op
    Commodities Supported:
    • Electric
    • Gas
    • Water
    Utility Size Supported:
    • < 100k
    • 101k - 300k
    • 301k - 500k
    • 501k - 700k
    • 701k - 1mm
    • >1mm
    Delivery Model:
    • License-based
    • Hosted
    • SaaS
    • Cloud - Private