Wipro Technologies

  • wipro-logo-2

Solution Provider Category: Advanced Metering Infrastructure ( AMI ), Automated Dispatch, Campaign Management, Customer Information System ( CIS ), Customer Resource Management ( CRM ), Enterprise Resource Management ( ERP ), Geographic Information System ( GIS ), Marketing Management, Meter Data Management ( MDM ), Mobile Apps, Mobile Data, Smart Meters, Social Media, and Website AppsSolution Provider Tags: CIS, CRM, IT Services, MDM, and Utilities

Company Bio
Company Bio
General Info
  • Wipro Ltd (NYSE:WIT) is a global information technology, consulting and business process services company with a dedicated workforce of  over 172,000, serving clients in 175+ cities across 6 continents. The company posted revenues of $7.7 billion for the financial year ended Mar 31, 2016.

    Wipro helps customers do business better by leveraging our cross industry domain experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ and 15 digital pods enable us to harness the latest technology for delivering superior business capability to our clients.

    With over $600 Million in annual revenues, Wipro is among the top 5 Service providers and the largest service provider among the Indian Heritage vendors, to Utility Organizations across the globe.  Our pool of 4500+ dedicated professionals with domain expertise work with over 50 global customers across the utilities value chain as shown below.  Some of our marquee customers include:

    1. ATCO
    2. National Grid
    3. Origin Energy
    4. Contact Energy
    5. RWE Npower
    6. Arizona Power Services
    7. Gas South
    8. PG&E
    9. Los Angeles Department of Water and Power
    10. Thames Water

    Our current offerings in the utility space include:

    • Retail and Customer Information System
      • Retail Transformation & Platform Implementations
      • Customer Management in M&A Situation
      • CRM for Regulated Utilities
      • CIS Support / Dev Services
    • Generation and renewables
      • Mobility Apps for Plant Inspection
      • Plant & fleet level performance monitoring
      • Environmental Compliance & Reporting for Power Plants
      • EAM Implementation for Power Plants
      • Maximo Upgrade
    • Transmission and Distribution
      • Field Force Automation
      • Asset Analytics
      • Customer 360 in T&D help desk & Field
      • Applying Mobile Apps in Emergency Response
      • WAM Reengineering using SAP EAM & Maximo
    • Smart Grid
      • Behind the Meter Services
      • Smart Security Solution
      • Smart Grid Infrastructure Management
      • Smart Start Pilot Solutions
      • MDM Implementations & Integration
    • ETRM
      • Trading and Deal Capture
      • Scheduling / Nominations
      • Portfolio/Asset Optimization & Management
      • Advanced Analytical Tools
      • Contract Management
      • Settlements
      • Forecasting & Planning
      • Risk / Credit Management
      • Supply & Logistics

    Within the Retail and Customer Information system, Wipro offers the following services:

    • Customer Service
    • Sales Management
    • Metering
    • Billing
    • Digital Enablement
    • Customer Analytics
    • Customer Interaction Channels
    • Customer Relationship Management

    Our services cater to all the technologies within the retail and CIS domain. We has a diverse pool of Retail consultants in multiple technologies. Here are a few numbers which demonstrate our CIS prowess within different technologies:

    • 200+ Utilities Retail Domain Consultants – Practicing Customer Care, Billing, Metering and Customer Solutions
    • 450+ SAP ISU & CRM Consultants specializing in Billing, DM, EDM, IDE, FICA, Sales, Marketing, CS & Middleware
    • 150+ Oracle Utilities Consultants practicing CC&B, MDM, QAM

    Wipro also boasts of an elaborate partner ecosystem. We partner with the largest software firms like IBM, SAP, Oracle, Microsoft, HP, CISCO etc. at an organizational level. We also partner with Utility OEMs like ABB, GE, and ESRI too.

  • Headquarter Locations: Bangalore, India
    Utility Type Supported:
    • Regulated
    • Competitive Retailers
    • Federal and Public Utility District
    • IOU
    • Muni
    • Co-op
    Commodities Supported:
    • Electric
    • Gas
    • Water
    • Wastewater
    Utility Size Supported:
    • < 100k
    • 101k - 300k
    • 301k - 500k
    • 501k - 700k
    • 701k - 1mm
    • >1mm
    Delivery Model:
    • License-based
    • Hosted
    • SaaS
    • PaaS
    • IaasS
    • Cloud - Private
    • Cloud - Public
    • Other