Solution Provider Category: Advanced Metering Infrastructure ( AMI ), Contact Center, Customer Information System ( CIS ), Customer Resource Management ( CRM ), Enterprise Resource Management ( ERP ), Geographic Information System ( GIS ), Meter Data Management ( MDM ), Mobile Apps, and Website Apps
ESC-Partners is a minority owned small business based out of Rochester, NY. One of our main focuses here at ESC-Partners is Customer Care and Billing in the Utilities market. Very recently we have been helping clients in the utility sector by enhancing and integrating their existing Customer Information Services (CIS) capabilities to maximize their return on investment (ROI) and to better service their end customers.
Our services provides a flexible, strategic and collaborative approach to implement, integrate and support business critical systems and processes, by bridging the gap between “do it yourself” and “sign away your business,” to deliver results!
Headquarter Locations: Webster, NYUtility Type Supported:
- Competitive Retailers
- Federal and Public Utility District
Utility Size Supported:
- < 100k
- 101k - 300k
- 301k - 500k
- Cloud - Private