• Itineris

Solution Provider Category: Customer Information System ( CIS ), Customer Resource Management ( CRM ), and Enterprise Resource Management ( ERP )Solution Provider Tags: Billing, CIS, ERP, microsoft, and software

Company Bio
Company Bio
General Info
  • Itineris develops and delivers the UMAX CIS/ERP solution, built for modern utilities on Microsoft’s flexible, integrated enterprise platform, Dynamics 365.

    Focused on utilities

    Since 2003, Itineris has been solely focused on delivering customer care and business applications that drive greater operational value for utility organizations.

    Itineris & Microsoft

    Itineris is a Microsoft Global ISV, which means we are a strategic partner for Microsoft in the energy and utilities space.

    We are also a Gold-Certified Microsoft Partner for ERP.

    UMAX is the solution of choice for the Microsoft U.S. Public Sector business group.

    Itineris has been developing UMAX solutions on Microsoft Dynamics 365 for Operations—formerly Dynamics AX—since 2003.

    A trusted utility partner

    Utility organizations across North America and Europe have entrusted their mission-critical business and customer care solutions to Itineris and UMAX.

    Our customers include a wide range of utility organizations with varying business needs:
    • Sectors: water, electricity, gas, multi-service
    • Size: 50,000 – 1.5M customer accounts
    • Structure: IOU, municipal, co-op, regulated, deregulated, water & energy suppliers, integrated utilities

  • Headquarter Locations: Atlanta, Georgia, USA and Deurle, Belgium
    Utility Type Supported:
    • Regulated
    • Competitive Retailers
    • Federal and Public Utility District
    • IOU
    • Muni
    • Co-op
    Commodities Supported:
    • Electric
    • Gas
    • Water
    • Wastewater
    • Refuse
    Utility Size Supported:
    • < 100k
    • 101k - 300k
    • 301k - 500k
    • 501k - 700k
    • 701k - 1mm
    • >1mm
    Delivery Model:
    • License-based
    • Hosted
    • PaaS
    • IaasS
    • Cloud - Private
    • Cloud - Public