National Information Solutions Cooperative

  • nisc_logo1

Solution Provider Category: Advanced Metering Infrastructure ( AMI ), Automated Dispatch, Campaign Management, Contact Center, Customer Information System ( CIS ), Customer Resource Management ( CRM ), Enterprise Resource Management ( ERP ), Geographic Information System ( GIS ), Marketing Management, Meter Data Management ( MDM ), Mobile Apps, Mobile Data, Smart Meters, Social Media, and Website AppsSolution Provider Tags: accounting, Billing, CCB, CRM, and Utilities

Company Bio
Company Bio
General Info
  • National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member-Owners who are primarily utility cooperatives and telecommunications companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. At NISC, our focus is service excellence and innovative information technology solutions that enable our Member-Owners to excel in customer service, maximize diversification opportunities, and compete effectively in the changing utility and telecommunications industries. Today, more than ten million consumers in 49 states, American Samoa, Palau, and Canada receive utility or telecommunications services from companies utilizing our advanced information technology systems. As a cooperative, NISC is owned by the users of our systems, our Member-Owners, providing an unparalleled working relationship and inside understanding on industry operations, changes and requirements. Our full complement of software and hardware solutions are highlighted by innovations such as:

    • Online bill payment and presentation
    • Customer Care and Billing
    • GIS, Staking, Outage and Mapping Applications
    • Financial systems
    • Energy deregulated billing
    • Telecommunications switch provisioning and many others

    NISC and its subsidiaries employ more than 1,000 individuals in four cities (Lake Saint Louis, Mo., Mandan, N.D., Shawano, Wis. and Cedar Rapids, Iowa). Our staff represents a blend of seasoned professionals with in-depth knowledge of the telecommunications, energy and other utility industries along with talented technical engineers skilled in the most effective software development and delivery techniques. We are dedicated to providing quality service to our Members/Customers through unlimited phone support, online user documentation and knowledge bases, hands-on learning opportunities and site visits.

  • Headquarter Locations: Lake St. Louis, MO
    Utility Type Supported:
    • Regulated
    • Competitive Retailers
    • Federal and Public Utility District
    • IOU
    • Muni
    • Co-op
    Utility Size Supported:
    • 101k - 300k
    • 301k - 500k
    • 501k - 700k
    Delivery Model:
    • License-based
    • Hosted
    • SaaS
    • PaaS
    • IaasS
    • Cloud - Private