For over 20 years we have worked full time in in the contact center industry. The companies we have worked with have a focus on delivering a high satisfaction level of customer experience. Our experiences afforded us the opportunities to innovate and customize programs for Operations, Technology, Quality Assurance, and Training. Our passion and energy remain focused on performance development of both operations and people. Our goal is to achieve greater leadership, employee, and customer satisfaction while providing a strong return on investment for the business.
Smart Energy Water (SEW) is the leading Software-as-a-Service (SaaS) platform for Customer Engagement, Mobile Workforce, and Big Data Analytics for the Energy and Utility sector. Energy and Water utilities improve their customer service, operational efficiency, and maximize revenue realization through the SEW platform applications leveraging the mobile and cloud technologies. Fully customizable to fit unique requirements of utilities of all sizes; our solutions can also be tailored to support your needs. Let us help you improve the way you connect with your customers. Interested in how our innovative solutions can improve your infrastructure? From Customer Engagement, Workforce Mobility and Analytics Intelligence, we are the #1 leader in technology addressing global issues concerning energy & water. Let us know who you are and what your plans are for the future, we would love to be a part of them! There is no obligation and you can simply ask us anything, honestly, we Read more [...]