The power and utilities sector is transforming and the customer is at the heart of these changes. EY’s Customer and Billing Transformation (C&BT) team builds on our major program transformation approach and is designed to help utilities and energy retailers design and deliver their strategy to the rapidly evolving customer landscape. Utilities need to consider how to respond to a range of new challenges and opportunities which will require them to enhance their traditional functions and build new capabilities. The C&BT solution guides our utility partners through the entire transformation journey – from strategy to IT implementation and post implementation value realization.
Triniti Consulting is a woman-owned consulting firm that provides business-driven technology solutions to address the needs and challenges of the modern, digital utility. Triniti is composed of thought-leaders who not only understand how the industry is developing today but where it is going in the future. This allows Triniti to guide utilities in the best solutions to meet the most complex business requirements of today, while building scalable and adaptable solutions for the future. Most recently , Triniti implemented the first Service Order Management (SOM) Implementation which not only helped their client gain savings through decreased maintenance costs and operational efficiencies, but also set them up to further benefit from Oracle roadmap alignment given that SOM implementations are closely aligned with Oracle C2M data mastering requirements and reference architecture. Triniti has extensive knowledge and experience in key industry processes supported by Oracle Utilities smart grid solutions, including but not limited Read more [...]